Factual Insights will provide you with genuine insights into how your brand is performing and providing its users with cutting edge digital research methods.
In web-based surveys, a set of questionnaires are sent to the participant through various mediums such as social media, email, etc. After the participants register their answers, they are stored in their web database.
Online in-depth interviews are a great way to interact with your participants. They are a powerful way of gathering participants' detailed interaction with the brand. It is a flexible option to conduct interviews during the pandemic.
Online mystery shopping is an excellent way of analysing customers’ online experience with a product. The process involves gathering online feedback from the customers on behalf of the brand. These insights deliver precise information from the consumer that the brand needs to fulfil.
Online focus group discussions are the swiftest way of conducting research. It is a highly engaging mode of research that provides live insights to the interviewers. Also, it is a viable and flexible approach during pandemic times.
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